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Hagan Benefits, Inc. Bios

 
Ladene Bachtell, CPCU, AU, CIC
Underwriting Manager - Hagan Benefits, Inc.
 
Ladene's Background: Over 25 years of underwriting experience with continued career progress and key accomplishments in underwriting and marketing, resulting in increased premiums for South Dakota Public Assurance Alliance since joining Hagan Benefits.
 
PROFESSIONAL EXPERIENCE:
 
Hagan Benefits, Inc. - Sioux Falls, SD
Underwriting Manager - (1991 - Present)
 
I am responsible for underwriting, customer service and marketing of the South Dakota Public Assurance Alliance, a risk sharing pool for public entities for the State of South Dakota. Coverage includes General Liability, Public Officials (E & O), Automobile Liability and Physical Damage, Law Enforcement Liability and Property. My responsibilities include policy issuance, providing the proper risk ratings, endorsement requests, coverage questions, proposal development and customer relations. I frequently work with customers to develop coverage programs suited to the needs of their entity.
 
My professional commitment has contributed to a substantial increase in our customer base in a very competitive market, more marketing of complementary coverages and the development of a relational database management program for the SDPAA for rating, policy issuance, and reporting requirements. I have also helped increase customer service standards.
 
Insurance Facilities, Inc. - Sioux Falls, SD
Underwriter - (5 years)
 
I was responsible for underwriting Commercial Automobile and Long Haul Truck Department risks, along with policy issuance, endorsement requests and issuance, and proper rating of risks. In this role I also coordinated activities between insurance companies and the agency.
 
Dornberger & Company - Sioux Falls, SD
Underwriter - (9 years)
 
I was responsible for underwriting Long Haul Truck Department and Farmowners Department.
 
EDUCATION:
 
Certified Insurance Counselor
Associate in Underwriting (AU) designation
Chartered Property Casualty Underwriter designation (CPCU)
Insurance Institute of America - General Insurance
Nettleton Business College
 
PROFESSIONAL MEMBERSHIPS:
 
Sioux Empire Chapter of CPCU
President: 1994-1995
Vice President: 1993-1994
Secretary/Treasurer: 1992-1993
Program Chair: 1991-1992
Toastmaster International Club 210


 





 
 
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